Frequently Asked Questions
How can we help you?
Find answers to the most frequently asked questions about the FBB, our programmes, donations and volunteering.
Donations
How can I make a donation to the FBB?
Go to the ‘How to Donate’ page, choose the frequency, the amount and the payment method. The form guides you through the entire process in a single step.
Can I cancel my monthly donation at any time?
Yes. Please contact the FBB to request cancellation or to adjust your monthly contribution.
Is my donation secure?
FBB implements security and privacy controls when processing data. Payment instructions are provided in accordance with the chosen method.
Where does my donation go?
Donations are used to support the Foundation’s programmes and social initiatives. The results can be viewed in the activity reports.
Can I claim my donation as a tax deduction on my income tax return?
Whether a deduction is available depends on the type of donation and the applicable legislation. Please consult your accountancy adviser and contact the FBB before filing your tax return.
How do I receive a receipt for my donation?
Please contact our team, providing your details and the donation reference, to request a receipt.
Companies
How can my company support the FBB?
The company may make donations, support programmes, provide services, or organise campaigns or corporate volunteering initiatives.
Are corporate donations tax-deductible?
Tax deductibility depends on the nature of the donation and the tax regime. We recommend checking with the company’s accounting department.
Does the FBB issue impact reports for partner companies?
The reporting arrangements and the format of the monitoring are determined in accordance with the partnership established.
Can I associate my company’s brand with the FBB?
The possibilities for brand usage are assessed and formalised in accordance with the type of partnership.
Institutional
Is the FBB a trustworthy organisation?
The Foundation works in the areas of governance, accountability, certification and independent auditing. Please see the ‘About Us’ section and the reports.
How can I access the FBB’s activity report?
Go to the Activity Report page. The documents are organised by year and available for viewing.
Does the FBB only cater for British people?
No. The FBB’s social work takes into account the criteria of each programme and supports people in vulnerable situations without restricting their access to British citizenship.
How can I get in touch with the FBB?
Please use the form on the Contact page or get in touch via the telephone, email and WhatsApp contact details provided on the website.
Programmes
Who is eligible for FBB programmes?
Each programme has its own eligibility criteria. Please see the ‘Our Programmes’ page or speak to our team for further guidance.
How can I refer an elderly person to the programmes?
Please submit your initial details via the contact page. Our team will assess your application and advise you on the required documents, eligibility criteria and availability.
What is the CCI and how does it work?
The Senior Citizens’ Community Centre is a community space offering free workshops and activities aimed at the over-60s.
Do the programmes involve any cost to the elderly people taking part?
Conditions vary depending on the programme. The FBB team will explain the criteria and any conditions during the initial consultation.
Does the FBB have its own care home?
The FBB runs support programmes and maintains partnerships to provide accommodation. Please speak to the team to find out which solution is best suited to each individual case.
Volunteering
How can I volunteer with the FBB?
Please get in touch, letting us know your availability and area of interest. Our team will then outline the vacancies available.
Do I need any previous experience to volunteer?
It depends on the role. There are opportunities with different requirements, and everyone receives guidance before they start.
How many hours a week do I need to set aside?
The level of commitment varies depending on the activity and your availability. The frequency is agreed with the team in charge.
Can companies take part in corporate volunteering?
Yes. FBB can organise voluntary initiatives that are in line with the company’s profile and social objectives.
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Still have questions?
Can’t find what you’re looking for?
Our team is on hand to answer any questions you may have. Please get in touch via your preferred channel.
